Med Spa Consultation Booking by Your Menu and Rules
Med spa consultation booking lets your AI receptionist arrange appointments by your service menu and scheduling rules, or take details for your callback. Try a fictional consult in the demo to hear the questions before configuring your own.
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Book Consults While Your Team Is With Guests
Your receptionist handles consultation requests when forwarded calls reach it, including after closing. It uses your menu to explain the booking options and collect the details your team needs.
- Approved menuExplain the consultation options you offer using your own business information.
- Appointment handlingBook into Google Calendar or collect the request for staff to return.
- Phone coverageChoose all calls, busy periods, unanswered calls, or after-hours forwarding.
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Consultation calls can become an appointment or a clear callback request while your team attends to guests. The receptionist answers as your business and uses the services, hours, and policies you supply during onboarding.
For med spa booking calls, you choose whether an appointment can go into Google Calendar or needs staff follow-up. A request for a treatment you do not offer becomes a message rather than an invented service recommendation. Learn more about front desk answering options.
Hear the Questions on a Consultation Call
The call starts with virtual assistant and recording notices, then moves to the appointment request. Your receptionist gathers your chosen intake details and follows the booking or callback route you set.
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The receptionist asks the intake questions you provide and works toward the appointment or callback request. In this fictional example, Maya wants a Botox consult after work. She gives her name, a callback number, and her preferred time, and asks whether there is a consultation fee.
The receptionist uses the spa's listed fee policy and books into Google Calendar under the configured rules, or takes Maya's details for staff to call back. The conversation does not determine whether a treatment is suitable for her. Your call record shows what she requested and what happened next.
- Clear introductionCallers hear that a virtual assistant is answering and recording the conversation.
- Focused questionsCollect a name, callback number, requested consultation, and preferred appointment time.
- Useful recordReceive the call summary, transcript, and recording through email and app push alerts.
Set Your Menu, Booking Rules, and Callback Route
You supply the appointment choices, approved price policy, and questions callers should answer. We use your onboarding chat and website to prepare the receptionist, then provide a test call before forwarding goes live.
- 1Service choicesSpecify the consultations you offer and the services your spa does not provide.
- 2Price wordingShare your current list and explain which questions require a staff callback.
- 3Plain language changesTell the AI when your business information or call instructions need updating.
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You control which requests become bookings and which become messages for your team. Bring your service menu, hours, approved prices, and the intake questions you want asked to the onboarding chat.
Choose Google Calendar booking or callback collection, then test a routine request and one that needs staff review. Use plain words to change settings in the dashboard when your instructions change. If your team uses another scheduling system, staff can use the call summary to enter the request there. See the setup steps before preparing your test.
Keep Treatment Decisions With Your Clinician
Your receptionist handles appointments and front desk information, while clinical questions go to your clinician. It gives no medical advice, decides no treatment suitability, and makes no claims about treatment results.
- Clinical questionsSend requests for medical guidance to the clinician through your configured contact route.
- Emergency responseEmergency callers are told to call 911; crisis callers are directed to 988.
- Healthcare positionOur status is the pending status (no business associate agreement is in place); use fictional patient information when testing the demo.
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Booking a consultation does not decide whether a treatment is appropriate. The receptionist follows your appointment rules and refers clinical questions to your clinician without diagnosis or triage decisions.
A post-treatment reaction, vision change, or breathing difficulty triggers the immediate clinician contact route, with instructions to call 911 for emergencies. Crisis callers are directed to 988. Price answers stay within your own approved list, and the receptionist does not predict results. Review how post-treatment calls are routed when setting your on-call contact order.
Try a Fictional Consult Before Setting Up Your Spa
The browser demo lets you request a consultation from a fictional med spa without signing up. Listen to the intake questions, ask about a listed fee, and hear the proposed next step.
- Consult scenarioRequest a Botox consultation using an invented name and appointment preference.
- Policy questionAsk about a fee and listen for an answer from the demo spa's list.
- Next stepRequest a free trial to configure your menu and booking instructions during setup.
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Try the consult scenario with fictional information and listen for a clear appointment request. Ask for a service outside the fictional spa's menu to hear how an unanswered question becomes a message.
The demonstration uses a made-up business; your onboarding supplies your own services and instructions. Open the consultation demo, then request a free trial; we email your sign-in link when your trial is ready. Once available, the trial will last 14 days with a 100-minute cap. A card is required before call forwarding becomes active, and you make a test call before going live.
Frequently asked questions
Can it book consults and treatment appointments?
It can book appointments into Google Calendar using the menu and rules you provide. You decide which requests can be booked and which should become a message for staff. Your clinician retains treatment decisions, and callers asking whether a treatment is right for them go to that clinician.
Will it quote prices during a booking call?
It can share prices from your spa's approved list and explain your stated consultation fee policy. If a caller asks for an unlisted quote, the receptionist takes the question for your team instead of inventing an amount. Keep the list and wording current through your settings.
Can I keep my current business phone number?
Yes. Keep your existing number and forward the calls you want the receptionist to answer. You can choose all calls or forwarding for no-answer, busy, or after-hours periods. We provide a local number and a forwarding guide, with a test call before you go live.
How do I receive a booking request or message?
Call alerts arrive by email and app push notification with a summary, urgency tag, transcript, and recording. You can also inspect calls in the dashboard and receive a daily digest email. If you choose callback collection, your staff uses the request details to return the call.
Does the receptionist speak Spanish during consultation intake?
Yes. Your receptionist speaks English and Spanish, and callers can switch languages during the conversation. The same business information and appointment rules guide the call. Test a fictional Spanish consultation request alongside an English request so you can review the questions and the resulting call summary.
How do I try the booking process before paying?
Use the browser demo without signup to hear a fictional consultation conversation. Request a 14-day free trial, capped at 100 minutes; we email the sign-in link when ready, then onboarding collects your spa's information. A card is required before forwarding goes live, and the setup includes a test call.
Try a Consultation Booking Conversation
Request a fictional consultation in the browser demo. Hear how the questions lead to a booking or callback request, then request a free trial; we email your sign-in link when ready.